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FAQ - File Archives
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My Files
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Question
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I just uploaded my first file, but it doesn't appear in Your Account > Manage Author Information. What's wrong? / I just uploaded my first file and tried to use the Attach Author Profile feature in Your Account > Manage Author Information, but it isn't working. What do I do?
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Answer
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Initally, users do not have account profiles when they sign up for an account. If you have uploaded some files, but none have been approved yet, you may notice that they do not show up in Manage Author Information. If you attempt to use the Attach Author Profile form on the same page, you may receive the message “Could not locate author record.” This is because you do not actually have an author profile yet. This is automatically created (and attached to your account) as soon as your first file is approved. Once this happens, your files (both approved and pending) should show up in Manage Author Information from that point on.
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Created
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2011-11-07 07:00:00 GMT
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Updated
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2011-11-07 07:00:00 GMT
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