Results
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Choice
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Votes
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Percent
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Really good, they always reply in timely fashion
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23
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15.9%
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Okay, they could speed it up a bit
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13
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9.0%
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Nothing special, I'm just glad they respond
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11
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7.6%
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Horrible, they never get back to me
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7
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4.8%
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Never needed support from TI, I'm a genius!
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91
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62.8%
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Re: What has your experience with TI's support been like?
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tifreak8x
(Web Page)
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I used it once when my ti-89 would not hook up to the TI-Connect software. They sent me a new calc, but so far havent sent me anything about the old one...
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Reply to this comment
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23 April 2004, 13:03 GMT
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Re: What has your experience with TI's support been like?
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q x
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Anyone know the output voltage/amperage of the link port?
:-/
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Reply to this comment
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23 April 2004, 14:25 GMT
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Re: What has your experience with TI's support been like?
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Travis Evans
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The only time I sent an email to support so far was when I found out that sending certain matrices from the TI-89 to TI Connect always caused TI Connect to crash.
They said they were able to successfully reproduce the problem, and that it is being investigated to be fixed in a new version.
That's good news. Now I just have to wait for them to release a new version of TI Connect. But we all know how slow TI is with releasing softare. :)
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Reply to this comment
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23 April 2004, 16:25 GMT
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Re: What has your experience with TI's support been like?
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Drantin
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The only time I needed support, they never got back to me (well, they sent one reply, but never followed up) It was shortly after I got my TI-89, the first thing I did was upgrade to AMS 2.05 (from the 2.03 it came with) and found that HW2Patch wasn't yet available for it... I asked them for an older version of the AMS, they asked me which one I'd like, I told them I wanted 2.03, they never answered back...
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Reply to this comment
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23 April 2004, 22:56 GMT
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Re: What has your experience with TI's support been like?
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W Hibdon
(Web Page)
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While I voted no, I have a vague since that I have used it befoer. However, I cannot remember for what, nor can I remember how they preformed. So, while I might have, I am going to stick with the fact that I am a genius.
-W-
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Reply to this comment
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23 April 2004, 23:18 GMT
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